You recently stayed at a hotel and had a problem there. Write an email to the manager and describe how the receptionist helped to fix the problem quickly. Include the following in your letter: * Describe the Problem * How did the receptionist help you? * Suggest some solution regarding this problem.

Dear Rohit, My name is Rohan. I and my family recently stayed in your

hotel

Hilton Garden Inn. in Brampton. I want to take into your consideration that some of your

hotel

rooms' air- conditioner is not in working position and making loud noises if we switch on

it

Correct pronoun usage

them

show examples

. I know it when we go into the

hotel

room and find air-conditioner ,not in good condition but I appreciate your receptionist Raman that when she knew about it

then

she immediately assigned us a new room and apologise us for our inconvenience. The new room which she assigned is excellent and she finalize it after making sure all facilities herself because she did not want to bother us more. I am writing

this

letter to you because I do not want anyone to face a problem like

this

again. You can check or call a mechanic to see all the air-conditioner situation and change it if they are too old. If

this

happens to anyone it will create a bad image of your

hotel

in the mindset of a person which will not be beneficial for you or you can get bad reviews on social media

also

. I think you surely take

this

matter seriously and take action as soon as possible. Your's sincerely Rohan