You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter -describe the problem with the equipment -explain how this problem is affecting your work -say what you want the shop or company to do

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Dear Sir or Madam, I am writing
this
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with regard to inform you that my all in one copier machine which is recently bought it from your shop has been a malfunction.
This
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equipment is really important for my work as I am currently working from home status. As you know, nowadays, most people have to work from home so these types of equipment are very useful.
That is
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why I bought a copier from your shop, a few days ago.
This
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was not working suddenly and showing that 'Loading'. I am not sure what is the meaning is.
However
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, my work is heavily stuck now because of
this
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. As a salesman, I need to print out the documents, and I need to receive and send a lot of documents by fax.
Therefore
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,
this
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equipment is crucial to me. I was trying to contact to your customer service centre and your staff told me that will send a technician to my place. So far, no one has contacted me yet.
Thus
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, I have sent
this
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letter to you for your
further
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necessary action to be taken. Please send someone comes to check it and if it is a major issue, arrange with a new one to replace immediately. I would be very grateful if you respond as soon as possible on
this
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issue. Kind regards, Yan
Submitted by yannaunghlaing on

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