You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter • say why you are writing and how you feel • explain what happened • tell them what you would like them to do.

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Dear Sir or Madam, I am writing
this
Linking Words
letter to express my dissatisfaction with the service that I received from one of your taxi drivers
last
Linking Words
month.
Although
Linking Words
I have written an email to your customer service centre to narrate what your driver did when he drove me
last
Linking Words
month, I have not been contacted until now. I find
this
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fairly unacceptable. On 20th March, I went to Sydney to meet one of my important clients. After arriving at the Sydney airport, I took your company’s taxi and told the driver my destination clearly, which was the Sofia Hotel CBD branch.
However
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, the drive took me to another Sofia hotel
that is
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extremely far away from my destination, which made me miss my appointment and caused a significant economic detriment to me. In my opinion, as
this
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is definitely the driver’s fault, I require that the taxi fee should be refunded to me immediately.
In addition
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, I reckon I am entitled to compensation for the financial loss and an apology. Please respond to my email at the earliest opportunity to discuss the solution to
this
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problem. I am looking forward to your reply. Yours faithfully, Nina Guan
Submitted by strawberry.guan on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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