You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter • say why you are writing and how you feel • explain what happened • tell them what you would like them to do.

#trip #taxi #company #driver #complaint

Dear Sir or Madam, I am writing

this

letter to express my dissatisfaction with the service that I received from one of your taxi drivers

last

month.

Although

I have written an email to your customer service centre to narrate what your driver did when he drove me

last

month, I have not been contacted until now. I find

this

fairly unacceptable. On 20th March, I went to Sydney to meet one of my important clients. After arriving at the Sydney airport, I took your company’s taxi and told the driver my destination clearly, which was the Sofia Hotel CBD branch.

However

, the drive took me to another Sofia hotel

that is

extremely far away from my destination, which made me miss my appointment and caused a significant economic detriment to me. In my opinion, as

this

is definitely the driver’s fault, I require that the taxi fee should be refunded to me immediately.

In addition

, I reckon I am entitled to compensation for the financial loss and an apology. Please respond to my email at the earliest opportunity to discuss the solution to

this

problem. I am looking forward to your reply. Yours faithfully, Nina Guan

Submitted by strawberry.guan on Sun Apr 10 2022

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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6Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

8 paragraphs

197 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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