There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter • describe the complaints that have been made • say why the reception area is important • suggest how the reception area could be improved

Dear Sir ,
First
of all , thank you for asking for my suggestion regarding the improvement of the reception area.
To begin
with , there have been receiving a vast number of complaints these days.
Firstly
, visitors said the waiting area is not spacious enough , and they could not find a place to sit.
Likewise
, as there is densely crowded with customers , they got a bad smell and sometimes felt suffocating .
In addition
, they complained about the toilet in which its floors are not spin and span . In my point of view , being the
first
impression of the company , the reception area plays a crucial role.
Moreover
, it is the main feature of the organization as well as the information hub where visitors can ask for everything .
Accordingly
, I come up with an idea that the company should make some refurbishments
such
as extending or adding some furniture.
Furthermore
, I suppose installing an air purification machine is
also
one of the options. What is more , hiring a cleaner could solve the problem to a certain extent. If you have any unclear issues , kindly let me know. Yours faithfully, Mee Mee
Submitted by winter.thiri on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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