There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.

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Dear Mr Reynold, I am writing to you regarding the complaints about our reception
area
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that we have received over the past few months, and to share my opinion about how to address them. Many
visitors
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stated their dissatisfaction with our reception
area
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and most of the complaints were due to the fact that the place is overcrowded, they often have to wait for a long and there is no desk to fill in the forms. They
also
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showed their concerns that only one receptionist cannot serve them promptly and that kills their valuable time. Needless to say, the
area
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where
visitors
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arrive and wait is extremely important as it represents the image of our company and gives the
first
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impression of the organization. Taking
this
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into consideration, it is highly important to enlarge the reception
area
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by annexing the room
next
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to it.
Moreover
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, it would be a good idea to equip the place with an additional sofa set and a desk for the
visitors
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to use.
Finally
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, hiring a
second
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receptionist would be definitely worthwhile. I am hoping that you would look into the recently lodged complaints and implement the suggested changes to better serve the
visitors
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and keep our reputation intact. Yours Sincerely, Mark Almond
Submitted by mehdisohrabi352 on

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  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

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Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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