You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box. Write a letter to the local representative of the company. In your letter give details of the camera and where you bought it explain what has happened say what you want him/her to do about it

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Dear Sir/Madam, I am writing to inform you about a digital camcorder that I bought in one of your stores in London that I unbox just now and concerned that there is no battery in the pack. even though the box was packed. actually, The camera is a Canon 5D full frame with a 15/55 Lens which cost 2300$ when I purchased it on April 12th, 2022.
on the other hand
, I am living in Canada, Montreal.
also
2 weeks ago, I travelled to London to visit some of my friends. On April 12 I got the camcorder from the Canon store on Saint Lauran Street. And I got some extra stuff, a bag, Lenz and a filter. After that I came back to my country, I open the package and I realized there is no battery in that. I was very happy because of the camera, but now I am upset .
this
Please tell me what should I do? Could you please send it to me? Or can I go to the canon store in Montreal and get the missing part? Please let me know what action you propose to take. Best regard Mehdi Sohrabi
Submitted by mehdisohrabi352 on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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Topic Vocabulary:
  • local representative
  • important items missing
  • purchase details
  • model and brand
  • missing accessories
  • inconvenience
  • use to its full extent
  • urgent request
  • partial refund
  • alternative solution
  • exchange unit
  • correct the issue
  • look forward to your prompt response
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