You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter: describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do

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Dear Sir,
This
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is to bring to your kind notice that I brought a Dell laptop from your store
last
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year and I am facing technical issues with the same. I would like to add, that it is still under warranty. (Bill No - XYZ12345) Yesterday I started the laptop and it was not responding. Despite the number of attempts of restarting and shutting down, it is unable to start.
In addition
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to that, the LAN cable port is not working. Due to the current situation, I work from home for a consultancy firm and facing
such
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challenges would risk my job as I don't have any alternate solution to it. Could you immediately send someone from your technical team to look into it
.
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?
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If you want me to come to your store to get the laptop checked,
then
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also
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it works for me. I am hopeful that my concern would be addressed with high priority. Yours faithfully Neha Ghai
Submitted by nehasanchitbhutani on

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