You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter: o apologize for what happened o explain why you missed the deadline o tell him/her how you will avoid this situation in future.

Dear sir or madam, I had incredible trouble in my nuclear family that led to losing our valuable client

last

week. I am writing to express my regret and apologize for

this

inconvenience. As far as

this

costumer was crucial for our company and the chance of cooperation with him was lost, I would like to apologize for happened unintentional issue and I promise to compensate in the future. The 1st of June was our deadline to hand over Mr Karimi’s project details. Just a day before of deadline, our family and I had a terrible car accident on the Hemmat freeway that caused all of us to be hospitalized. Due to

this

accident, my knee inevitably had to undergo surgery;

thus

, I could not carry out my duty on time. I assure you it will not happen again in the future,

by

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considering

such

an experience; I am going to perform projects before the deadline and keep a copy of the final result in my office. Thank you in advance for your attention and once again, I apologize for any inconvenience. Yours sincerely, Vahid Ansari