You experienced an incident on public transport that caused you distress. Write a letter to the manager of the public transport company. In your letter ▪ describe the incident ▪ explain how this incident affected you ▪ suggest what could be done about it

Dear Sir, I am writing

this

letter to complain about an incident which

was

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occurred

on

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last

Friday morning in one of your public transportation vehicles. I was travelling in your

bus

from Koswatta to Fort for an interview.

Although

,

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I got

in to

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into

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the

bus

with adequate time for the interview, it was delayed to reach

to

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the destination which stressed me a little.

However

, I rushed to the door and rang the bell to get down from the

bus

. The

bus

was not stopped though I rang the bell

for

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a few times and it was

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stuck

stucked

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stuck

in a traffic light which only enabled me to get down.

This

experience made my entire day a mess whereas I could not attend

to

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the meeting on time which ruined my

first

impression in front of the panel.

In addition

to that, I was

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embarrassed

embarassed

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embarrassed

in front of the passengers since the conductor was not listening to me. I request you to take immediate

actions

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against the conductor and the driver which will assure that it will not be repeated in the future. I am expecting

for

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a prompt response from your end to resolve the highlighted concern. Yours Faithfully, Thuya Perera