You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter say why you are writing and how you feel explain what happened tell them what you would like them to do.

#trip #taxi #company #driver #complaint

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Dear Sir, I am writing to complain about the misbehaviour of your cab driver who was assigned for my

last

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week's trip from Delhi to Ghaziabad.

Although

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I raised

this

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issue with the company on the very

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day, till now I have not received any response from them. I am a regular customer of your cab services but

this

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time, I am extremely displeased with the address of my issue. It does not feel safe to me booking any

further

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rides in future. Not only did the driver arrive late at the pick-up point but

also

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on asked about the reason, he replied in an angry manner and started driving rashly to scare me off. I warned him to raise a formal complaint but to my surprise, he remained ignorant and kept on arguing throughout the ride. I called your customer care instantly but nobody picked up the call

then

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Thus

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, I had to record and send the message to an automatic message receiver bot of your company. I would like you to take action against the driver promptly as it could put travellers at risk.

Moreover

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, as a suggestion please create a proper forum for the clients to raise their issues and to provide updates on their statuses.

This

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way customers will have more faith in your services. Thanks for your consideration, Regards, Rubina Gill

Submitted by msrubinagill on Thu Aug 04 2022

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9
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

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Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

227 words

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