Respected Sir,
I am writing to express my extreme disappointment with a recent purchase of a camera from your outlet in Dubai, on the 20th of April 2020. Some of the parts are missing from the box that I later realised on reaching Singapore.
On 22nd December, I purchased the A3580 model which was supposed to be with the tripod stand from the airport's duty-free Canon outlet. As I was about to board a flight, they gave me sealed packaging and assured me of every part within the package. Along with the camera, I
also
purchased an extended international warranty for the product.
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Nevertheless
, when I arrived at my Singapore residence, on opening the parcel I noticed that the tripod items are missing from the box. I Linking Words
then
called your international customer care who advised me to contact the local team.
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Therefore
, I would request you to please deliver the missing items as per my enclosed bill with Linking Words
this
letter at the earliest. If the delivery can not be provided within two days, I would like to get a full refund along with the cost of the additional warranty I had purchased. Looking forward to hearing a prompt response from you.
Yours faithfully,
Rubina GillLinking Words
msrubinagill