Dear Mr Chen,
I am Rona Lyn Olivar, one of the part-time receptionists at your Sea View Hotel. I have been working here since July and I have taken the job to gain some experience that I thought would be helpful for my future career. I am writing to draw your attention to a few issues I have encountered in the hotel. I am hoping that you would take steps to solve these.
I have noticed that some of the duty staff on the night shift sleep inside the hotel's quarter
instead
of being in the reception area. Literally, I and Lindsay, who am Linking Words
also
a new employee, work and manage everything at night. They even do not bother to come to the reception area at busy hours when we have an influx of guests - usually on Friday nights. I believe Linking Words
this
is against the rules.
Linking Words
Moreover
, breakfast is supposed to be ready before 7:00 am but it is not the case. Sometimes the guests have to wait till 8:00 am for breakfast to arrive. Some of the guests have lodged complaints regarding Linking Words
this
. I thought you should be notified about these irregularities. Duty officers on the night shift should be reprimanded and warned so that they execute their duties. Linking Words
Besides
, look at the recent complaints regarding the delay in breakfast serving and talk to the head chef.
I look forward to your response regarding Linking Words
this
matter.
Yours sincerely,
Rona OlivarLinking Words
priya45338