There have been some problems with the bus servicing, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company, in your letter: Describe what the problems are Explain how these problems are affecting you Suggest what you would like the company to do

Dear sir or madam, My name is Alan White, a resident of the northern region of

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city. I am writing to complain about the recent unreliability of your

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company's service. I have been taking your 301

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to work for many years. I habitually get on the

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at the Star Road station at 8.15am and get off at the Cook Road one and I note that the 301

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normally does not delay for more than 10 minutes even though there is mild snow in the winter. Things changed completely since August,

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. Buses are now more often than not missing the timetables

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I do not see any traffic congestion after

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get on the

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, I guess there must not be a traffic jam before I get on too as those areas are not in the city centre. With that being said, now I need to get up half an hour earlier and take the 7.45am

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to provide spare time for

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delays.

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is actually eating into my rest time and makes me extremely tired. I request your company to fully investigate what had happened and come up with a plan to rectify

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as soon as possible. Yours faithfully, Alan White