There have been some problems with the bus servicing, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company, in your letter: Describe what the problems are Explain how these problems are affecting you Suggest what you would like the company to do

Dear sir or madam, My name is Alan White, a resident of the northern region of

this

city. I am writing to complain about the recent unreliability of your

bus

company's service. I have been taking your 301

bus

to work for many years. I habitually get on the

bus

at the Star Road station at 8.15am and get off at the Cook Road one and I note that the 301

bus

normally does not delay for more than 10 minutes even though there is mild snow in the winter. Things changed completely since August,

however

. Buses are now more often than not missing the timetables

although

I do not see any traffic congestion after

i

Change the capitalization

I

show examples

get on the

bus

, I guess there must not be a traffic jam before I get on too as those areas are not in the city centre. With that being said, now I need to get up half an hour earlier and take the 7.45am

bus

to provide spare time for

bus

delays.

This

is actually eating into my rest time and makes me extremely tired. I request your company to fully investigate what had happened and come up with a plan to rectify

this

as soon as possible. Yours faithfully, Alan White