You should spend about 20 minutes on this task. You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: introduce yourself explain the situation say what action you would like the company to take You should write at least 150 words.

#minutes #camera #home #company #representative #week #situation #action

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Dear Sir, My name is Anand Vaishnav and I am writing

this

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letter to inform you concerning the difficulties, I faced related to a new

camera

Use synonyms

which had been bought two weeks earlier. I purchased the

camera

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Nokia-770 DSLR from the Avenue Branch. It was having the issue of battery operated shutter.

As a result

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, while switching off the

Camera

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, the shutter was not closing automatically. The

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day I visited the branch and explained the problem to the company officer. He advised me the

camera

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will be sent to the central workshop for repair. They will inform me

accordingly

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However

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, after a week, Unfortunately, I did not get any response from them.

Therefore

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, I would like to draw your attention to the necessary action.

Firstly

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, replace the

camera

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with a new one or if it is not available, kindly refund me the money.

Secondly

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, inform your staff to follow the commitment and timeframe as they agreed,

otherwise

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it will definitely impact your sales and drop the number of customers. I am looking forward to hearing from you. Yours faithfully, Anand

Vaishanv

Correct your spelling

Vaishnav

Submitted by mohan on Mon Sep 05 2022

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9
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

183 words

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Topic Vocabulary:

representative
troubleshoot
recap
response
repair
replace
refund
inconvenience
timely
purchase date
model number
issue
malfunction
customer satisfaction
promptly
warranty
escalate

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