You should spend about 20 minutes on this task. You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: introduce yourself explain the situation say what action you would like the company to take You should write at least 150 words.
Dear Sir,
My name is Anand Vaishnav and I am writing
this
letter to inform you concerning the difficulties, I faced related to a new camera
which had been bought two weeks earlier.
I purchased the camera
Nokia-770 DSLR from the Avenue Branch. It was having the issue of battery operated shutter. As a result
, while switching off the Camera
, the shutter was not closing automatically. The next
day I visited the branch and explained the problem to the company officer. He advised me the camera
will be sent to the central workshop for repair. They will inform me accordingly
.
However
, after a week, Unfortunately, I did not get any response from them. Therefore
, I would like to draw your attention to the necessary action. Firstly
, replace the camera
with a new one or if it is not available, kindly refund me the money. Secondly
, inform your staff to follow the commitment and timeframe as they agreed, otherwise
it will definitely impact your sales and drop the number of customers.
I am looking forward to hearing from you.
Yours faithfully,
Anand Vaishanv
Correct your spelling
Vaishnav
Submitted by mohan on
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