You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. Write a letter to the manager of the supermarket. In your letter • say who you are • give details about the accident • suggest how the supermarket could prevent similar accidents

Dear Sir or Madam, I am writing to register a complaint regarding a small accident that happened in your store. I would
also
provide suggestions on how
such
incidents can be avoided in the future. My name is Jai Vaswani and I stay on 70 Temperance Street, 200 metres away from your supermarket.
This
happened
last
Sunday evening when I had come over to buy groceries. I accidentally stepped over broken glass and got a minor cut on my right foot, since I was wearing thin slippers. According to the junior staff on duty that day, pickle jars fell down from the shelf and
although
the floor was cleaned well, most likely, few of the tiny glass particles went unnoticed. I strongly believe that you should train the housekeeping staff to thoroughly clean the floor, especially when it involves glass and other hazardous substances.
In addition
to
this
, kindly improve the lighting as I found the entire store was not lit brightly. Fortunately, my two-year-old daughter did not step on it, else she would have been badly injured. Hope that you will take my complaint seriously and take steps to prevent
such
incidents going forward. Yours faithfully, Jai Vaswani
Submitted by jai302 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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