You travelled abroad and faced problems at airport. Write an letter to the airport manager and provide -your flight details -what is problem -suggest some improvements you want to see

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Dear Sir/Madam,
This
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humble piece of
a
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apply
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paper wishes to raise your attention to some aspects of
airport
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service
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that I have faced
last
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week. I am afraid but,I never expected
this
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kind of
service
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. My name is Misbaha and I
had
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travelled from IGI
Airport
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Delhi to Dubai for family holidays.My flight number was AI-239
that
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which
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departed at 6 pm according to Indian time and landed there around 10:30 pm. In fact, it was
pleasant
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a pleasant
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journey,
however
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regarding the
airport
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service
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It made me a bit sad.
To begin
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, I waited one hour for immigration clearance in
long
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a long
the long
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queue. As my family was with me so, its was became harsher to manage my children because they started crying. Even though, I requested from the
airport
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staff that my children are feeling uncomfortable yet
on
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no
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one turned to me. Once I reached to counter
then
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I asked to officer
that
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why only two counters are operating, and he replied to me in
mannerless
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a mannerless
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way that it is not non of
your
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my
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business
subsequently
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,I feel humiliated. I would to like emphasize that please some amendment is really needed in terms of
service
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and hospitality.
Firstly
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,
Airport
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staff must be polite as it reflects our nation’s image on an international level.
Secondly
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, there must several counters open to avoid any
inconvenient
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inconvenience
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of
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to
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passengers along with some
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emergency
emgergency
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emergency
service
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if required.
Correct your spelling
Prompt
Prombt
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Prombt's
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response is highly appreciable and I am looking forward to
hear
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hearing
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from your side. Yours Sincerely Misbah Mzahir
Submitted by misbahamzahir8 on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • flight details
  • flight number
  • arrival time
  • departure time
  • baggage claim
  • customer service
  • long queues
  • staff attitude
  • improvement suggestions
  • enhanced training
  • clear signage
  • lost luggage
  • travel experience
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