You travelled abroad and faced problems at airport. Write an letter to the airport manager and provide -your flight details -what is problem -suggest some improvements you want to see

Dear Sir/Madam, I am writing
this
letter with great dissatisfaction about your
airport
service
that I faced
last
week during my abroad trip. I am afraid but,I never expected
this
kind of assistance. My name is Misbaha and I travelled from IGI
Airport
Delhi to Dubai for family holidays.My flight number was AI-239
that
Correct pronoun usage
which
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departed at 6 pm according to Indian time and landed there around 10:30 pm. In fact, it was a pleasant journey,
however
regarding the
airport
service
It made me a bit sad.
To begin
, I waited one hour for immigration clearance in
long
Add an article
a long
the long
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queue. As my family was with me so, its was became harsher to manage my children because they started crying. Even though, I requested from the
airport
staff that my children are feeling uncomfortable yet no one turned to me. Once I reached to counter
then
I asked to officer
that
Correct word choice
apply
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why only two counters are operating, and he replied to me in a mannerless way that it is not non of my business
subsequently
,I feel humiliated. I would to like emphasize that please some amendment is really needed in terms of
service
and hospitality.
Firstly
,
Airport
staff must be polite as it reflects our nation’s image on an international level.
Secondly
, there must several counters open to avoid any inconvenience to passengers along with some emergency
service
if required.
Prompt
Correct article usage
A prompt
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response is highly appreciable and I am looking forward to
hear
Change the verb form
hearing
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from your side. Yours Sincerely Misbah Mzahir
Submitted by misbahamzahir8 on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Topic Vocabulary:
  • flight details
  • flight number
  • arrival time
  • departure time
  • baggage claim
  • customer service
  • long queues
  • staff attitude
  • improvement suggestions
  • enhanced training
  • clear signage
  • lost luggage
  • travel experience
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