You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter: • Describe what happened that caused you to miss your flight • Explain how missing your flight impacted you • Clearly state what you would like the airline to do Write at least 150 words. You do NOT need to write any addresses

Dear Sir or Madam,

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is Riya Lal, residing in Gurugram, Haryana. I was supposed to board the

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(#AIRCAN 605 705, seat: 22) to Canada on 15th December

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2022 at 5 am.

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, I am disappointed to say that I missed the

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due to mismanagement by the airport authority.

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and foremost, the IGI airport is the busiest during early morning hours and the lack of personnel to handle mass crowds aggravates the situation to a gravel level.

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exactly happened to me when I reached the security check counter, there was no attendant to give the security level clearance for me to move ahead with other formalities. And, when the staff came, there were only a few minutes left before the

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departure. I somehow managed to reach the boarding area on time but the attendants did not allow me to get onto the

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.

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incident has impacted severely my work as I had to attend an important meeting with one of the stakeholders in Canada. Because of the severe mismanagement at your end, I missed a golden opportunity at work.

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kind of service was not expected from a reputed and famous Airport. I would urge you to refund the ticket amount as a matter of compensation. I hope you will take an action on

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immediately. Yours faithfully, Riya