You use public transport and have been facing issues. Write a letter to the public transport authorities. In your letter include: Why public transport is important to you What problem you face Suggest what can be done to improve public transport

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Dear Sir or Madam, I am writing
this
letter to express my concern relating to the train service , which I always used to travel daily. I am a university student and travelling by train is the most suitable option for me because of its affordable price .
Moreover
, the station is
also
not far from my place and I can able to walk to reach there. Apart from that ,my university
also
gave me a special card , which I can obtain a special discount rate during my travel. Unfortunately, your department blocked my card
last
month due to some system errors . So I paid more money on day to day basis and I was not sure whom should I contact to solve my problem. Luckily , my card was activated again automatically
this
morning and I can able to use it .
However
, I felt uncomfortable due to a lack of customer service . I would like you to improve customer care services in the future
such
as establishing a new call centre or email . It may increase not only the customer experience but
also
a good reputation for your service. I hope my suggestion is helpful and look forward to hearing from you . Yours faithfully, Thomas
Submitted by waiphyothu007 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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