You ordered two items through the internet and you received two different items. Write a letter to the manager: Explain about what you ordered. Ask why the two other items were different. Ask about how he would solve this problem.
Dear Sir,
I am writing
this
letter regarding the two products that I have purchased from the company’s website. Actually, I have received different items than what I ordered, it seems to be a mistake . In fact, it is the first
time I am dealing with your enterprise.
As a matter of fact, I chose two dresses from your store and ordered them from the attached website mentioned on the page. Indeed, one of the clothes is a white silky dress that has red flowers which gave it an attractive appearance. However
, the other is a black short outfit that I picked it up for evening occasions.
Actually, I would ask for an explanation from your side about what happened. Moreover
, I would request an answer to know if the mistake has done by your employees or by the delivery company. Additionally
, I have left a complaint message on the page but I received no replies.
. Furthermore
, I would ask if it is possible to send me again my purchased items, otherwise
, I request your enterprise to return my money and financial compensation for my waste time.
Faithfully yours,
Rustamova LayloSubmitted by asqar4997 on
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