You ordered two items through the internet and you received two different items. Write a letter to the manager: Explain about what you ordered. Ask why the two other items were different. Ask about how he would solve this problem.

Dear Sir, I am writing
this
letter regarding the two products that I have purchased from the company’s website. Actually, I have received different items than what I ordered, it seems to be a mistake . In fact, it is the
first
time I am dealing with your enterprise. As a matter of fact, I chose two dresses from your store and ordered them from the attached website mentioned on the page. Indeed, one of the clothes is a white silky dress that has red flowers which gave it an attractive appearance.
However
, the other is a black short outfit that I picked it up for evening occasions. Actually, I would ask for an explanation from your side about what happened.
Moreover
, I would request an answer to know if the mistake has done by your employees or by the delivery company.
Additionally
, I have left a complaint message on the page but I received no replies. .
Furthermore
, I would ask if it is possible to send me again my purchased items,
otherwise
, I request your enterprise to return my money and financial compensation for my waste time. Faithfully yours, Rustamova Laylo
Submitted by asqar4997 on

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