Write a letter of complaint to the owner, Mark Davies, explaining why you feel the experience was unsatisfactory and what you would like to be done

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Dear Mark Davies, As a loyal customer, I would like to bring to it your attention the recent event that occurred at your Mark
Hotel
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in London. The
hotel
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experience was not pleasant and I am not happy at all with the service offered by your staff.
Firstly
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, We stay at your
hotel
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as it is been rated as the best accommodation in London. Whereas I noticed the bed sheets were not changed for many days.
In addition
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to
this
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, the room smells bad. I asked your staff to fix
this
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immediately but no one responded back to me.
Secondly
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, During lunch, I was given a half-cooked steak by your chef Munzie and I politely informed them to cook better and give us back. Whereas he was so rude to us and did not accept our request. I never experienced
this
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previously at your place or any other
hotel
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I stayed in so far. I strongly suggest you solve
this
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issue and have a better place to serve your customers. Looking forward to hearing from you on
this
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matter. Yours Faithfully Luman
Submitted by sabranhameed on

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