You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from, and in your email: oGive details of the purchase oDescribe the problem oExplain why you need a replacement urgently

#purchase #company #email #ogive #odescribe #oexplain #replacement

Dear Customer Service, I am writing to express my dissatisfaction with a recent purchase I made from your online store. In fact, on November 11, 2024, I ordered a blue winter jacket with Order ID 123456 and a pair of black trousers.

However

, upon receiving the items, I encountered several issues that must be addressed.

Firstly

although

I ordered a medium size for the jacket, it was far too large, which was disappointing given the sizing chart provided on your website.

Furthermore

, the trousers had a noticeable defect, as the seam was unravelled, rendering them unwearable. Despite my high expectations based on previous purchases,

this

experience has been quite frustrating.

Therefore

, I kindly request a replacement for both items at your earliest convenience. As I have an upcoming trip scheduled for next week and

consequently

, I must receive these replacements promptly. Thank you for your attention to

this

issue and I look forward to your prompt response. Yours faithfully, Abraham Streeter

Submitted by majid.ebadi on Fri Nov 15 2024

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Task Response

Ensure that the description of the problem is clear and detailed, perhaps by mentioning how this might have affected your trust or future purchases.

Coherence and Cohesion

Make sure to maintain a formal tone consistently, even when expressing dissatisfaction.

Coherence and Cohesion

The letter has a clear logical structure, with each paragraph addressing a specific aspect of the task.

Coherence and Cohesion

The closing of the letter is polite and formal, which is suitable for a complaint letter.

Task Achievement

The writing tone is generally formal and appropriate for an official complaint letter.

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7Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

7 paragraphs

161 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from, and in your email: oGive details of the purchase oDescribe the problem oExplain why you need a replacement urgently

Essentional vocabulary list for IELTS Writing 7+

Although there is a lot of software available today that can translate from one language to another, it is still necessary for people to learn a foreign language. To what extent do you agree or disagree with this statement?

Throughout history, male leaders often made society more violent and conflicting. If women governed the world, the world would be more peaceful. To what extent do you agree or disagree?

In the past, knowledge was stored in books. Today, people stored knowledge on the internet. To what extent the advantages of this trend outweigh its disadvantages?

Some people believe that money is the major source of happiness in life. do you strongly agree or disagree?

Some people say that the only reason for learning a foreign language is in order to travel to or work in a foreign country. others say that these are not the only reasons why someone should learn a foreign language. Discuss both these views and give your own opinion.