You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from, and in your email: oGive details of the purchase oDescribe the problem oExplain why you need a replacement urgently

#purchase #company #email #ogive #odescribe #oexplain #replacement

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Dear Customer Service, I am writing to express my dissatisfaction with a recent purchase I made from your online store. In fact, on November 11, 2024, I ordered a blue winter jacket with Order ID 123456 and a pair of black trousers.

However

, upon receiving the items, I encountered several issues that must be addressed.

Firstly

although

I ordered a medium size for the jacket, it was far too large, which was disappointing given the sizing chart provided on your website.

Furthermore

, the trousers had a noticeable defect, as the seam was unravelled, rendering them unwearable. Despite my high expectations based on previous purchases,

this

experience has been quite frustrating.

Therefore

, I kindly request a replacement for both items at your earliest convenience. As I have an upcoming trip scheduled for next week and

consequently

, I must receive these replacements promptly. Thank you for your attention to

this

issue and I look forward to your prompt response. Yours faithfully, Abraham Streeter

Submitted by majid.ebadi on Fri Nov 15 2024

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Task Response

Ensure that the description of the problem is clear and detailed, perhaps by mentioning how this might have affected your trust or future purchases.

Coherence and Cohesion

Make sure to maintain a formal tone consistently, even when expressing dissatisfaction.

Coherence and Cohesion

The letter has a clear logical structure, with each paragraph addressing a specific aspect of the task.

Coherence and Cohesion

The closing of the letter is polite and formal, which is suitable for a complaint letter.

Task Achievement

The writing tone is generally formal and appropriate for an official complaint letter.

7
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

161 words

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You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from, and in your email: oGive details of the purchase oDescribe the problem oExplain why you need a replacement urgently

Nowadays some professionals such as doctors, lawyers and engineers are paid much higher than ordinary workers. What do you think of this trend? Are there any jobs which you think should offer higher salaries?

Some people say that now is the best time in history to be living. What is your opinion about this? What other time in history would be interesting to live in?

Describe some of the problems overreliance on cars can cause and suggest a possible solution.

the money spent by goverenment on space programmes would e better spent on vitl public services such asschool and hospitals.To what extend do you agree or disagree.

Human activities have led negative effects on plant and animals all over the world. Some people think it is too late to do something about it. Others think there is still some time to take actions. Discuss both views and give your opinion.