You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item -tell the company what you want them to do about it

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Dear Sir or Madam, I'm writing with regard to a pair of earphones I have purchased on your website. Unfortunately, when the product arrived, it did not work properly. I tried

this

Linking Words

new generation gadget in different ways with no success. Two weeks ago, I followed the instructions to connect it by Bluetooth to my cellphone, it ran for

one

Use synonyms

hour

then

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the signal failed. The process was repeated many times and after

one

Use synonyms

hour was necessary to reconnect again. The battery is another issue, as it takes a lifetime to recharge and once full, it

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last

Change the verb form

lasts

show examples

for

one

Use synonyms

day only

instead

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one

Use synonyms

week according to the fabricant. For

this

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reason, if have to make a small trip I have to take the charger with me. As the product with the problem was bought in your e-commerce, I request a refund to the same credit card I use in the transaction. I saw the reviews in the announcement and the consumers were complaining about the quality of

this

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item, so replacing it is not a possibility. Looking forward to receiving your prompt response. Yours sincerely, Pollyanna Souza

pollyannamsouzaSun Jan 22 2023

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4
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

188 words

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Topic Vocabulary:

faulty
dissatisfied
rectify
refund
replacement
defective
customer service
resolve
item description
online transaction
discrepancy
compensation
order number
acknowledgement
customer satisfaction
prompt action

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You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item -tell the company what you want them to do about it

Countries with a long average working time are more economically successful than those countries which do not have a long working time. To what extent do you agree or disagree?

Art classes, such as painting and drawing, are as important for children's development as other subjects, so it should be compulsory in high school. Do you agree or disagree?

many people today are choosing to travel to other countries. why is this happening? is this a positive or negetive development?

Some people think that all the lawbreakers should be taken into the prison, while others believe that there are better alternatives. (for example, doing some work or learning some skills in the community). Discuss both views and give your opinion.

Many people say that universities should only offer places to young students with the highest marks, while others say they should accept people of all ages, even if they did not do well at school. Discuss both views and give your own opinion.