You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter: describe the situation; explain why you are dissatisfied; say what you want the manager to do.

Dear Miss or Mister I am not a big fan of new gadgets and buying a new of them too.
However
,my laptop had brocked due to
this
came to your store to buy a fresh one.
Unexpecteelly
Correct your spelling
Unexpectedly
i
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I
show examples
was really badly surprised by service.Let me tell you from the very beginning.
Firstly
,when I came inside nobody didn'
t
pay any attention to me.After
that
Add a comma
,that
show examples
I started to explore your laptops by myself.As
it
Correct pronoun usage
apply
show examples
was mentioned,I have no clue about
Add an article
the cutting-age
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cutting-age
Correct the spelling
cutting-edge
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staff so reading characteristics was a waste of time.After ten or fifteen minutes,suddenly an assistant came to me.I that job is not a piece of cake,because I was a waiter
at
Change preposition
in
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my teens,but,please teach your team that leaving buyers on
there
Correct your spelling
their
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own is not a good idea.
Secondly
,when
i
Change the capitalization
I
show examples
started to talk with an assistant
i
Change the capitalization
I
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realised that he is not much more concerned than me.All my questions were ignored or answered very poorly.He was talking all the time about special offers and
upsides
Correct article usage
the upsides
show examples
of your store.Due to,
this
I asked him to call for another staff member.From that moment he started to be a little bit cheeky,
prehaps
Correct your spelling
perhaps
it was caused
of
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by
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my wish. After
that
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,that
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I was served by another assistant,who was much more
knowledge
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knowledgeable
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than
previous
Change the word
previously
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.That girl helped me with my choice and with the money transactions.When
i
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I
show examples
came home
i
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I
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suddenly realised that they didn'
t
give me any receipts.
That is
not a big deal,because
i
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I
show examples
rarely keep my receipt,exceptions are for costly buying. For the
the
Remove the redundancy
apply
show examples
first
five
days
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,days
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my laptop was perfect but
then
it started to work slowly.I came to your store again and wanted to deal with
this
problem.
However
,all that
i
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I
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received was just:"We can'
t
help you.You don'
t
have a receipt."I explained that the receipt wasn'
t
given,but they didn'
t
believe me. In conclusion,dear mister or miss,please study your
staff
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staff's
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common rules for how to serve.By the way,
i
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I
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am still waiting for my refund
Submitted by andriykolomiyets12 on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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