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Band 6

You recently bought a piece of computer equipment but it was broken. You work at home and you need this equipment for your work. Write a letter to the shop manager. In this letter: • describe the problem with the equipment • explain how this problem is affecting your work • say what you would like the shop to do

#piece #computer #equipment #work #home #shop #manager
To Shop Manager, I am writing
this
 letter to ask for a service. A
laptop
 is essential for me to
work
 and its keyboard is not working properly.
Moreover
, when opening certain folders and files the screen is flashing. I reckon it is affected by some virus as well.
This
 issue came up ,especially when a downloaded file is opened.
Overall
 the
laptop
 is slow and extremely difficult to operate. In order to continue my pending
work
, since it involves a lot of typing and editing
work
, the keyboard has to be fixed as soon as possible.
In addition
, the downloading issue can be postponed to tomorrow because I can send emails and download files on my desktop. To emphasise the typing trouble, I have to submit some
work
 urgently that can be done on that particular software. I would appreciate it if you can come and collect the product from my house and deliver the repaired
laptop
 within the evening. I hope
this
 can be done
,
Remove the comma
apply
show examples
 since
this
 facility is available in your store. If the shop could not repair the
laptop
 within tonight. Please send me a substitute lap with the required software. The payments can be done online at your convenience.In anticipation of a fast response. Thank you Yours faithfully, Amrutha Sanal
Submitted by amruthasanal98 on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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