You recently bought a piece of computer equipment but it was broken. You work at home and you need this equipment for your work. Write a letter to the shop manager. In this letter: • describe the problem with the equipment • explain how this problem is affecting your work • say what you would like the shop to do
To Shop Manager,
I am writing
this
letter to ask for a service. A laptop
is essential for me to work
and its keyboard is not working properly. Moreover
, when opening certain folders and files the screen is flashing. I reckon it is affected by some virus as well.This
issue came up ,especially when a downloaded file is opened. Overall
the laptop
is slow and extremely difficult to operate.
In order to continue my pending work
, since it involves a lot of typing and editing work
, the keyboard has to be fixed as soon as possible. In addition
, the downloading issue can be postponed to tomorrow because I can send emails and download files on my desktop. To emphasise the typing trouble, I have to submit some work
urgently that can be done on that particular software.
I would appreciate it if you can come and collect the product from my house and deliver the repaired laptop
within the evening. I hope this
can be done,
since Remove the comma
apply
this
facility is available in your store. If the shop could not repair the laptop
within tonight. Please send me a substitute lap with the required software. The payments can be done online at your convenience.In anticipation of a fast response.
Thank you
Yours faithfully,
Amrutha SanalSubmitted by amruthasanal98 on
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The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.
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