The charts below show the information about a US bus company between 1999 and 2003. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

These bar graphics given illustrate separately the time accuracy of the

bus

from a US

bus

company reaching the station and how many complaints were delivered by those who are not satisfied with the arrival time of the

bus

from 1999 to 2003.

Overall

,

while

the goal of arriving timely has declined year by year, the genuine performance of

bus

suggested different fluctuation.

In addition

, an increasing number of people have accused

this

bus

company in

this

period. In 1999, the percentages of the two types of figures were the highest, accounting for approximately 80 per cent.

Whereas

in 2000, there was a rapid drop to half of the aforementioned figures,

subsequently

only about 40 per cent of buses could arrive at the

bus

station on time until 2003. In 2003, the actual performance has optimized, going back to nearly 80 per cent, which is almost as much as in 1999.

On the contrary

, the target proportion of performance presented the lowest number, even could not achieve half of the real one. In spite of it, the quantity of complaints reaches a peak in

this

phase, which was double

Correct article usage

the

show examples

datum at the beginning, more than 100.