There have been some problems with public transport in your area recently. Write a letter to the manager of the transport company. In your letter ; describe the problems, explain how these problems are affecting the public and suggest some changes that could be made

Dear Sir, I write to inform you about the unsatisfactory services delivered by your transportation company and the negative effect it has on its

customers

.

Firstly

, I will like to analyse the challenges faced. Lateness of the

buses

and delay at a bus stop. The

buses

do not arrive at time scheduled time, and the live tracker application is not updated

therefore

, we are unable to track the location of the bus, and determine if we will be able to wait for the bus.

In addition

, these problems have affected me in a negative way thereby creating a wrong impression of me at work, because I resume late

due to

your unreliable transport system.

Also

, I am not able to plan my schedule properly for the day, the reason being that the

buses

might show up late.

This

also

affects the level of productivity for the day. Having said the problems and how they are affecting us, I suggest that something is done about it, and I suggest that there should be communication on any delay to the

customers

,

this

will help

customers

to make necessary plans. To meet the needs of the

customers

, there should

also

be a backup plan for the

buses

that are not able to show or develop faults.

Lastly

, with proper training for the drivers, on work etiquette like punctuality and being on time, there will be a significant improvement in the transportation system. Yours Faithfully, Mariam