You rented a car from Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like the company to take

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Dear sir, I am Yousra Ahmed . I am writing to you to complain about your repair services. I rented a car from your company a few days ago. I have complained about the defectiveness of air conditioners in your company's complaint section but I didn't receive any positive response about it. when I drove a car to pick up my family from Hyderabad. At the start of my journey, the air conditioner was working well but suddenly it was not functioning as usual. I have faced a lot of difficulty

due to

Linking Words

your poor services. it

made

Verb problem

ruined

show examples

my travelling

ruined

Verb problem

apply

show examples

. I had planned to go to Lahore after that but now it seems to be impossible to continue it. I have been waiting for your service provider at my Hyderabad house for 3 days but I didn't receive any call

.forthermore

Correct your spelling

Furthermore

, your complaint section manager is so rude. he gave me the reference number but not

guided

Wrong verb form

guide

show examples

me properly . if I had known about your car services I would take it on rent. I would like you to take action immediately and send your workers to my

recent

Correct word choice

new

show examples

place as soon as possible.

In addition

Linking Words

, before giving any vehicles for rent you should service your automobile properly . I am waiting for your swift response. yours faithfully Yousra Ahmed

hamzabajwa7262Tue May 09 2023

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task achievement

Try to provide a more detailed introduction of yourself, mentioning how long you have been a customer, or other relevant information.

coherence and cohesion

Ensure that each paragraph focuses clearly on a single idea and develops it fully to improve coherence.

coherence and cohesion

Be mindful of grammar and punctuation; for example, 'furthermore' should be capitalized and 'forthermore' is a typo. Taking care with these details can enhance your writing quality.

task achievement

You have clearly expressed your dissatisfaction and detailed the issue with the air conditioning, which shows you have understood the task well.

coherence and cohesion

Your closing is polite and expresses urgency, which is an effective way to encourage a prompt response from the company.

2
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
5
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

222 words

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