Write a letter to a friend. You have borrowed something from your friend and it got damaged. a) apologize for damaging the product b) explain what happened c) say how are you going to fix the issue

Dear Philip, It brings me great sadness to write you

this

letter. You have been nothing short of helpful to me over the period of my project defence which is why I regret to inform you that the laptop you lent me for my proposal has been damaged. I took it to school yesterday but it rained heavily along the way. The heavy downpour wasn't on the weather forecast and

therefore

took me completely by surprise. The backpack that contained your device was completely soaked with water and on getting to the class I discovered that it wasn't turning on. I take full responsibility for

this

mishap as I should have ensured the computer was completely out of harm's way. Regardless, I have made enquiries about the repair and fortunately, I have found a technician whose speciality is in

this

area. I am taking the device to his office on my way back from school today and he has assured me it will be fixed in 3 days. Personally, I felt it was necessary to update you on the state of your device despite being advised

otherwise

. I hope you find it in your heart to forgive me and be patient with me as I get the issue resolved. I look forward to hearing from you. Warm wishes, Emmy.