You have ordered a product on a website and received a different product. Write a letter to the company. In your letter 1. Describe the product you ordered 2. Explain why you aren’t satisfied with the product you received 3. Let them know what actions you expect them to take

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Dear Sir/Madam, I am writing
this
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letter regarding the dissatisfaction of
product
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which I ordered on your website. I would like to tell you that
last
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week I placed an online
order
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which is a blue colour dress for my daughter. The size of the
product
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was small.
In addition
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, I added one small doll to
this
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order
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. I feel upset when I received
this
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parcel yesterday because the
product
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was different than I placed an
order
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online.
This
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product
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is a red colour which I did not
order
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.
Moreover
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, a doll was
also
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missing from it.
This
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made me sad as
this
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was a special gift for my daughter unfortunately I did not get what I ordered. I would appreciate it if you could refund my money because I do not want
this
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parcel for her. I will return
this
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parcel through your return policy. I am looking forward to hearing from you. Yours sincerely, Nick Jones
Submitted by komal03892 on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • order confirmation
  • invoice
  • discrepancy
  • substitute
  • standard procedure
  • customer service
  • replacement
  • refund
  • expedite
  • defective
  • product description
  • inconvenience
  • resolution
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