You should spend about 20 minutes on this task. Write at least 150 words. You have just returned from holiday and were not satisfied with your trip. Write to the travel agency. In your letter •Say where / when you went on holiday •Explain why you are not satisfied with your holiday •Tell them what you would like them to do

#minutes #holiday #trip #travel #agency #•say #•explain #•tell

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Dear Sr I am writing

this

letter to express my extreme dissatisfaction regarding a holiday which was organized by your company for

last

Correct article usage

the last

show examples

two weeks. On the 3rd December, my husband booked a trip for 2 adults and 2 children from your travel agency for 6 days and 5 nights to Korea. During our meeting to prepare for the trip, you gave us clear instructions regarding the services that your company support

Change preposition

apply

show examples

us. It included 2 nights in

4-star

Correct article usage

a 4-star

show examples

Seoul hotel and a free double-decker bus

tickets

Fix the agreement mistake

ticket

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for city sightseeing for 4 members.

However

, once we arrived in Seoul, we were surprised that the receptionist told us there was 1 night

only

Rephrase

apply

show examples

available for us to stay because the hotel was booked for the special season and the extra room that we could rent was only for 2 adults. The second problem is the free double-decker bus tickets from your promotions to visit sightseeing city which were free for 2 adults only. Even though we could manage ourselves for the extra cost it was an additional economic burden for our trip’s budget. I would suggest you provide your customers with all

facilities

Correct article usage

the facilities

show examples

which you can ensure prior to the journey and if you could provide your services better so that you can attract more internal

tourist

Fix the agreement mistake

tourists

show examples

for outing travel. I look forward to hearing your positive response Yours faithfully,

Submitted by yeshomeclass on Wed May 31 2023

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greeting and closing

Consider starting your letter with a polite salutation such as 'Dear Sir or Madam' and end with an appropriate valedictory such as 'Kind regards' or 'Sincerely'. This adds a respectful tone to the communication.

logical structure

Make sure that the information provided is consistent throughout the letter. For example, you mentioned both 2 and 4 members in different parts of the letter. This discrepancy needs to be addressed to avoid confusion.

single idea per paragraph

Your letter could benefit from clearer paragraphing whereby each paragraph contains a single idea or complaint. While this is mostly observed, the last paragraph introduces two different suggestions which could have been separated for better clarity.

complete response

You have appropriately addressed all parts of the task and provided the necessary detail required. You have also made clear what resolution you would like from the travel agency.

suitable writing tone

Be consistent with the level of formality throughout the letter. Phrases such as 'I am looking forward to hearing...' would be more appropriately formal than 'I look forward to hearing...'

3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
7
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

230 words

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