The graph below shows the number of enquiries received by the Tourist Information Office in one city over a six-month period in 2011. Summarize the information by selecting and reporting the main features and make comparisons where relevant.

The chart illustrates the quantities of questions the customers send to the Tourist Information Office in one city from

January

to

June

2011. There are 3 different ways that they use to send their requirement.

Overall

, what stands out from the graph is all the features experienced an upward trend with the exception of letters and email. Another striking factor is that there is a change of position in all ways. In

January

, the way people send their questions by telephone accounted for the highest position with about 900 and

then

it fluctuated until it gained a significant increase in

June

at 1600.

In contrast

, the way customers send their requirements by letter is the only one that saw a downward trend when the figure was nearly 800 and

then

dropped to lower than 400 in May and has not changed since that time. One prominent feature of

this

data is that telephones saw the biggest change over the period between

January

and

June

.

While

it was the lowest in

January

, it was the highest in

June

(more than 400 and 1900 respectively).