You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter * say why you are writing and how you feel * explain what happened * tell them what you would like them to do.

Dear Sir, 

I am writing to follow up on a complaint that I filed with

Ubre

Correct your spelling

Uber

. I had registered a complaint about a driver named "ADF" who misbehaved with me for the entire 10mins of my trip from abc place to

xyz

Correct your spelling

XYZ

place,

however

, I have not received any response or acknowledgement from your end.

This

is truly disappointing as it paints quite the opposite picture of your company's vision, which suggests that you always put your customer first. 

Let me explain in detail what exactly I faced on the unfortunate trip. Once I boarded the taxi, he started yelling at me for no particular reason, I could easily smell alcohol in his breath. Because of

this

, I felt extremely unsafe and asked him to stop the ride, but he continued to scream at me and threatened to ride rashly. I tried my best to calmly cooperate with him as I waited to reach my destination safely. 



This

incident has shattered my trust and I would not be keeping calm until I get justice. I request to take action against him, you can find my trip history attached to

this

letter for proof. I appeal to you to revoke his license and train him to better his conduct before re-issuing his licence. Hope you acknowledge the receipt of my complaint

this

time.

 Looking forward to hearing back from you.

 Yours faithfully,
 Sanu Das