You brought mobile phone from wallmart store recently it is no longer working properly write a letter to the manager

Dear Sir, The purpose of writing
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letter is about the Mobile phone which I bought from your Newyork store on 31-May-2023. Let me provide you with detail, it's Sony Xperia 220 and the serial number is 1123423.
Although
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this
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is the latest model running in the current market now and I was very much excited about having it, in the
last
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3 days there were some glitches have been noticed
while
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using it. The camera of the mobile suddenly get blurred which decreased the picture quality, apart from that, it heated up very quickly and hung the screen which requires a reboot to function back.
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, I thought it could be a firmware version issue, but after investing in the internet it seems like a hardware issue. During the
,
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deal I was told
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phone would be under warranty for 6 months and since it's not working properly, I would request you to initiate the replacement process for
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faulty item. Please elaborate on the process and provide me with a timeline as well to finish
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replacement procedure. Your prompt help in
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matter would be highly appreciated. Yours faithfully, Kamal Singh

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