You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: Introduce yourself Explain the situation Say what action you would like the company to take

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Dear Sir, I am writing to ask you about the testing and repair of a SONY digital

camera

Use synonyms

which I

brought

Correct your spelling

bought

show examples

a week

before

Rephrase

ago

show examples

. I am Tom, a regular customer of your company.I've already

brought

Correct your spelling

bought

show examples

a couple of digital products

such

Linking Words

as two smartphones, a laptop, a digital

camera

Use synonyms

etc. The

camera

Use synonyms

I sent to your customer service centre for repair

last

Linking Words

Monday was the second one, which was just

brought

Correct your spelling

bought

show examples

one week ago. Unfortunately, when I brought it back to my house, I found it

doesn't

Verb problem

wasn't

show examples

work available

Wrong verb form

working

show examples

. As a regular customer of your company, I didn't doubt the product and didn't test it at your counter that day.

This

Linking Words

digital

camera

Use synonyms

is prepared for our family trip next month. My wife is still willing to take it to record magnificent landscapes and personal memory pictures.

However

Linking Words

, It has already been over a week currently. I'd like to get a certain time for my

camera

Use synonyms

,please. We are concerned that our original plan could be disturbed. Please let me know what you plan as soon as possible and do

further

Linking Words

discussion. Yours sincerely, Tom.

guojingchang0426Tue Jul 18 2023

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task response

The letter does not fully address all aspects of the task. The situation is explained but the desired action is not clearly stated.

coherence and cohesion

The greeting and closing could be more formal and professional to suit the context of a letter to a company representative.

5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
6
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

185 words

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