You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: Introduce yourself Explain the situation Say what action you would like the company to take
Dear Sir,
I am writing to ask you about the testing and repair of a SONY digital
camera
which I brought
a week Correct your spelling
bought
before
. I am Tom, a regular customer of your company.I've already Rephrase
ago
brought
a couple of digital products Correct your spelling
bought
such
as two smartphones, a laptop, a digital camera
etc.
The camera
I sent to your customer service centre for repair last
Monday was the second one, which was just brought
one week ago. Unfortunately, when I brought it back to my house, I found it Correct your spelling
bought
doesn't
Verb problem
wasn't
work available
. As a regular customer of your company, I didn't doubt the product and didn't test it at your counter that day.
Wrong verb form
working
This
digital camera
is prepared for our family trip next month. My wife is still willing to take it to record magnificent landscapes and personal memory pictures. However
, It has already been over a week currently. I'd like to get a certain time for my camera
,please. We are concerned that our original plan
could be disturbed.
Please let me know what you plan as soon as possible and do further
discussion.
Yours sincerely,
Tom.Submitted by guojingchang0426 on
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task response
The letter does not fully address all aspects of the task. The situation is explained but the desired action is not clearly stated.
coherence and cohesion
The greeting and closing could be more formal and professional to suit the context of a letter to a company representative.