You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: Introduce yourself Explain the situation Say what action you would like the company to take

Dear Sir, I am writing to ask you about the testing and repair of a SONY digital
camera
which I
brought
Correct your spelling
bought
show examples
a week
before
Rephrase
ago
show examples
. I am Tom, a regular customer of your company.I've already
brought
Correct your spelling
bought
show examples
a couple of digital products
such
as two smartphones, a laptop, a digital
camera
etc. The
camera
I sent to your customer service centre for repair
last
Monday was the second one, which was just
brought
Correct your spelling
bought
show examples
one week ago. Unfortunately, when I brought it back to my house, I found it
doesn't
Verb problem
wasn't
show examples
work available
Wrong verb form
working
show examples
. As a regular customer of your company, I didn't doubt the product and didn't test it at your counter that day.
This
digital
camera
is prepared for our family trip next month. My wife is still willing to take it to record magnificent landscapes and personal memory pictures.
However
, It has already been over a week currently. I'd like to get a certain time for my
camera
,please. We are concerned that our original plan could be disturbed. Please let me know what you plan as soon as possible and do
further
discussion. Yours sincerely, Tom.
Submitted by guojingchang0426 on

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task response
The letter does not fully address all aspects of the task. The situation is explained but the desired action is not clearly stated.
coherence and cohesion
The greeting and closing could be more formal and professional to suit the context of a letter to a company representative.

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