You recently purchased a new laptop online, but when it arrived, it was damaged. Write a letter of complaint to the company and. Explain why you are writing Describe the problem with the laptop State what you would like the company to do about it

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Dear laptop123, My name is Hieu. I am writing to express my dissatisfaction with the recent purchase of a
laptop
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from your online store. I want to change to another
laptop
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. Unfortunately, upon its arrival, I discovered that the
laptop
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was damaged. The packaging appeared to be intact, but upon opening it, I noticed visible signs of impact on the
laptop
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's exterior. The screen was cracked, and there were several dents on the body of the device.
As a result
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, the
laptop
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is rendered unusable and falls greatly below my expectations. I kindly request that the company
takes
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take
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immediate action to rectify
this
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situation. I would appreciate a replacement
laptop
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of the same model in perfect condition sent to me as soon as possible.
Furthermore
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, I believe it is essential for the company to bear the cost of shipping for the return of the damaged
laptop
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. Thank you for your attention to
this
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matter. Yours Sincerely, Hieu
Submitted by yeshomeclass on

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Complete Response
The letter effectively addressed all parts of the task, providing a clear explanation of the issue with the laptop and a specific request for resolution. However, make sure to include more specific details like order number or purchase date to strengthen your case.
Suitable Writing Tone
The tone of your letter is appropriately formal and polite, which is suitable for a complaint letter to a company.
Logical Structure
Each paragraph focuses on a single main idea, but ensure that each paragraph transitions smoothly to the next for optimal coherence.
Logical Structure
Your letter has a clear logical structure, beginning with an introduction, followed by a detailed description of the issue, and concluding with a specific request.
Greeting and Closing
The letter opens and closes with a polite greeting and closing that suits the formal tone required for this context.
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