There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter - describe the complaints that have been made - say why the reception area is important - say why the reception area could be improved

Dear Sir or Madam, Allow me to introduce myself, my name is Jim and I am your regular customer. I am writing

this

to express my dissatisfaction with your reception

area

. Allow me to explain the details.

Firstly

, when I

had

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arrived

to

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at

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your hotel, I did not see any person in the reception

area

. During

this

situation, I asked your security staff to call the receptionist.

Secondly

, I am already waited more than 10 minutes for your staff

came

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to come

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, Henry with not

in

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well dressed. In my opinion, the receptionist is one of the most important

from

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of

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all areas in the hotel. Through

this

area

, the first impression

how

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of how

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customers could

made

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be made

make

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and

also

if customers need requests, They must use the reception

area

. I would greatly appreciate your help in improving

on

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this

matter. From

this

area

, customers will have

more

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a more

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good impression

for

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of

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your hotel and services. Yours faithfully, Mala