Write a letter to a company manager about a problem with an item that you purchased online. Describe the item Tell the manager what the problem is Explain what you want them to do

Dear Sir or Madam, I am writing
to share my recent experience doing online purchasing from your site. I am not at all satisfied with it.
in the issue, I would like to tell you, that two weeks ago, I placed an order for a brand new headphone of a brand called Boat model name Rockers 450, vide invoice no. 44556619.
, it has taken more days than the date of the expected delivery and
, the piece was broken. And it did not get
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to my phone by Bluetooth. On the same day, I registered my complaint with your customer care. In the matter, as I like the device very much, I would like you to replace the broken one with a new one for free.
, I would like to get a full amount refund of my payment. I hope you will take the concern without
delay. Hope to hear soon. Yours faithfully, Jaimini Patel
Submitted by jaimini2000 on

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coherence cohesion
Ensure to clearly state the item and its issues in separate paragraphs to sustain a logical flow.
task achievement
While describing problems and the desired resolution, offer specific details to strengthen the task achievement.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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