There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success. Write a letter to the manager of the sports centre. In your letter: describe what the problem with the changing rooms is say what happened the last times you complained explain what you want the manager to do.

Dear Sir or Madam, I am writing to complain about the hygiene of the
toilet
in the changing room of your sports centre. I am Jennifer
Lopuz
Correct your spelling
Lopez
, a gold member of ABC Sports Centre since 2014. I have been visiting your sports centre every Sunday. I would like to have your attention on the hygiene of toilets of the changing room near to the west side swimming pool. The
toilet
was not cleaned and the waste bin was full. The toilets are wet all the time and no
toilet
paper is available to use.
This
is not the first time I complained about the same issue.
Last
month I had a disgusting experience. When I used the
toilet
there was no soap available for hand wash. I complained to your service desk and they apologised for that. I am expecting your quick action to resolve the issue as soon as possible. As
this
is an issue, please instruct or train your staff to properly clean the
toilet
and provide supplies on time. If you fail to comply with hygiene, I am
that
Correct word choice
afraid that
show examples
I might cancel the membership. I look forward to hearing from you. Yours faithfully Jennifer Lopez
Submitted by ck.manshad on

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Topic Vocabulary:
  • frequent user
  • specific issues
  • cleanliness
  • hygiene
  • broken facilities
  • lack of supplies
  • address the issue
  • response
  • emphasize
  • well-maintained
  • comfort
  • hygiene
  • politely
  • firmly
  • request
  • resolve
  • prompt resolution
  • discuss
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