You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: • give details about the order you made • explain what was wrong with the item • tell the company what you want them to do about it

Dear Sir/Madam, I am writing

this

letter to draw your attention to the recent order that I placed from your e-commerce website. It took a week’s time only for the wrong product to be delivered. I ordered an iPhone mobile cover from your online website Flaze.com holding invoice number 3862T on 3rd September 2023 and the payment was done via PayPal e-wallet. I regret to inform you about the service that was rendered.

However

, the product that I received was in a different size. The website clearly gave the information that

this

cover would support

Iphone

Correct your spelling

iPhone

12 model , but to my ,surprise

this

cover does not fit my mobile device. It is very unfortunate to receive bad service from

such

an esteemed online commerce site.

Furthermore

, I would like a replacement for

this

, else I would like to get a full refund for it via

paypal

Correct your spelling

PayPal

Paypal

. Thank you. Yours faithfully, Jacob Wills

Submitted by yusra.f.jaffer on Thu Sep 07 2023

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4Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
2Grammar mistakes
 

7 paragraphs

153 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

order number
shipment
delivery
damaged
defective
package
request
replacement
refund
customer support
awaiting your prompt response
solution
photos attached
upon inspection
apologies in advance

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You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: • give details about the order you made • explain what was wrong with the item • tell the company what you want them to do about it

Ultimate Speaking practice for IELTS

Nowadays both scientists and tourists can go to remote natural environments such as the South Pole. Do you think the advantages of this development outweigh the disadvantages?

In order to learn the way other people in the world lives, it is better to look at film and video records than written documents. To what extent do you agree or disagree?

Unemployment is a growing problem all over the world. What are the causes of this? What could be done to help tackle this issue? To what extent do you agree or disagree with the statement?

Some people feel that entertainers such as film stars, pop musicians and sports stars are paid too much money. Do you agree or disagree? Which other type of Job should be highly paid?

Essentional vocabulary list for IELTS Writing 7+