You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: • give details about the order you made • explain what was wrong with the item • tell the company what you want them to do about it

Dear Sir/Madam, I am writing
this
letter to draw your attention to the recent order that I placed from your e-commerce website. It took a week’s time only for the wrong product to be delivered. I ordered an iPhone mobile cover from your online website Flaze.com holding invoice number 3862T on 3rd September 2023 and the payment was done via PayPal e-wallet. I regret to inform you about the service that was rendered.
However
, the product that I received was in a different size. The website clearly gave the information that
this
cover would support
Iphone
Correct your spelling
iPhone
12 model , but to my ,surprise
this
cover does not fit my mobile device. It is very unfortunate to receive bad service from
such
an esteemed online commerce site.
Furthermore
, I would like a replacement for
this
, else I would like to get a full refund for it via
paypal
Correct your spelling
PayPal
Paypal
. Thank you. Yours faithfully, Jacob Wills
Submitted by yusra.f.jaffer on

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