You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: • give details about the order you made • explain what was wrong with the item • tell the company what you want them to do about it

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Dear Sir/Madam, I am writing

this

letter to draw your attention to the recent order that I placed from your e-commerce website. It took a week’s time only for the wrong product to be delivered. I ordered an iPhone mobile cover from your online website Flaze.com holding invoice number 3862T on 3rd September 2023 and the payment was done via PayPal e-wallet. I regret to inform you about the service that was rendered.

However

, the product that I received was in a different size. The website clearly gave the information that

this

cover would support

Iphone

Correct your spelling

iPhone

12 model , but to my ,surprise

this

cover does not fit my mobile device. It is very unfortunate to receive bad service from

such

an esteemed online commerce site.

Furthermore

, I would like a replacement for

this

, else I would like to get a full refund for it via

paypal

Correct your spelling

PayPal

Paypal

. Thank you. Yours faithfully, Jacob Wills

Submitted by yusra.f.jaffer on Thu Sep 07 2023

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4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

153 words

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Topic Vocabulary:

order number
shipment
delivery
damaged
defective
package
request
replacement
refund
customer support
awaiting your prompt response
solution
photos attached
upon inspection
apologies in advance

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You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: • give details about the order you made • explain what was wrong with the item • tell the company what you want them to do about it

In the past people used to live their entire life in one place. Nowadays they live in several different places during their life. What are the reasons for this change? Is it a positive or a negative trend?

Nowadays, a growing number of people with health problems are trying alternative medicines and treatments instead of visiting their usual doctor. Do you think thia is a positive or a negative development?

in the past, most people used to travel to their place of work. With increased use of computers, the internet and smartphones, more and more people are starting to work fro home. What are the advantages and disadvantages of this development?

Some people say that music is a good way of bringing people of different cultures and ages together. To what extent do you agree or disagree with this opinion?

People are surrounded by all kinds of advertising. Some people believe that advertising has a negative effect on people's lives. To what extent do you agree or disagree?