There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved Write a letter to your manager. In your letter •describe the complaints that have been made •say why the reception area is important •suggest how the reception area could be improved

Dear Jason, I’m writing in order to give you feedback about the reception area after I have got several complaints.
To begin
with, as for the complaints that have been made, it is about the lack of professionals on our staff.
In addition
, people from the encounter were absent when clients arrived. And it was not the first time! Well, let me remind you, why the reception is so important!
is the first impression our clients have of our company, and it is crucial for us to make a good impression! Anyway, I’d like to suggest how the welcome area could be improved!
all the staff must come back in formation,
, it will be not permitted to let the reception without employees –let me know if you need more staff members! And
, after these complaints, I suggest that it will be time to change all the decorations to create a new atmosphere! Please, let me know if you require any
information, and don’t hesitate to contact me. Take care! Cheers Tony
Submitted by tony.vantroo on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Improve your writing score in 2 weeks
Get 60% discount and enjoy a quick and easy way to check IELTS Writing Task 1&2!


Formal and informal language refers to using different forms of language in different settings.

In informal writing, you can use contractions such as I’ll and Сan’t.

In formal writing, you should write I will and Can not.

Do not use exclamation mark in formal writing, but you can use it in informal writing.

Read more in the eBook

The Ultimate Guide to Get a Target Band Score of 7+ »

* free ebook for Premium users

What to do next:
Look at other essays:
Check your essays right now
Premium membership for serious IELTS test takers. Join the ranks of our successful students!