You should write a complaint letter about the late delivery. In your letter, include: what you ordered and why, how long your order was late,

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Dear sir, Yesterday - on June 17, I ordered
meal
Add an article
a meal
show examples
from your restaurant. The reason why I am writing
this
Linking Words
letter is to complain about your food mailing. As an actress, I often do not have as much time for lunch as I would like because of my performances and roles.
However
Linking Words
, yesterday I had 1 hour to have lunch.
Then
Linking Words
, I have to go to the video clip shoot. That's why, I ordered vegetable soup and a drink from your restaurant at 12 o'clock. But my food delivery was delayed by two hours, my food arrived at 2 o'clock. I was late for my video clip shoot and I felt ashamed in front of the team. I must point out that your delivery agent was rude when I asked why he was late. I am quite annoyed by his treatment of me.
However
Linking Words
, I ignored
this
Linking Words
delayed transmission. When I opened the package, I was shocked at the quality of the meal. The soup had become so cold that it was impossible to consume. I regret spending my time, money and patience
for
Change preposition
on
show examples
this
Linking Words
. I request that you change your impolite staff for another one that
respectful
Add a missing verb
is respectful
show examples
. Not only me but
also
Linking Words
other customers would be grateful if you provided fast delivery. Yours truly, Larry Smith.

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task achievement
Make sure to provide a clear introduction stating the purpose of your letter. This will help the reader understand the issue right away.
coherence and cohesion
Try to use more varied linking words to improve the flow of your letter and help connect your ideas better.
coherence and cohesion
Ensure that each paragraph covers a single main idea to help with clarity and focus in your writing.
task achievement
You clearly explained the reasons for your order and the consequences of the late delivery, which shows personal engagement with the situation.
task achievement
Your use of specific details about your order helps the reader understand the context better, enhancing the letter's effectiveness.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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