You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter say why you are writing and how you feel explain what happened tell them what you would like them to do.

Dear Sir, I am writing
this
letter about my previous experience that I had from a taxi ride of your company. Which caused me a big issue and a mental trauma. I wrote my complaint to the customer department and I have not received any apology from your company or from that driver as well. My previous trip was from your cab
last
Saturday. I provided him with my address, where I had to visit my family function.
Firstly
, He took me on the longest route to get there. When I told him that you are not going on the correct path he became extremely angry and started shouting at me by using abusive language. After that, he did not drop me at the right location and charged me full price. He threw his drink at me when I refused to pay the full balance. I took pictures of his information and the number plate of his vehicle. It is my advice to provide proper training to your staff that must include politeness test and ethical behaviour to treat your customers. Yours Sincerely, Haninder
Submitted by manipreet1217 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

greeting and closing
Address the recipient properly using their name or a suitable title.
task achievement
Clearly state the purpose of the letter and express how you feel about the situation.
coherence and cohesion
Organize your ideas in separate paragraphs, each with a clear topic sentence.
task achievement
Provide more specific details about your experience and the problems you faced.
lexical resource
Use a more formal and polite language throughout the letter.
lexical resource
Use a wider range of vocabulary to enhance your writing.
grammatical range and accuracy
Check your grammar and sentence structure to ensure accuracy.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!
What to do next:
Look at other essays: