You have just bought a new mobile phone from a website on the Internet. When it was delivered, the phone was faulty. Write a letter to the company. In the letter: introduce yourself; explain the situation; state what action you want to be taken.

Dear Sir/Mam, I am Simrandeep Kaur and working as a senior editor in the Times of India my
phone
crashed
last
week and
i
Change the capitalization
I
show examples
ordered a new
phone
from your website
last
week.
Firstly
, I am not fond of online shopping and it was the first time that I purchased something online. My
phone
arrived Yesterday by mail and I was too much excited about the
phone
. When I unwrapped the package I was shocked because it was not the same colour which I had ordered on the website.
Secondly
, It had some damage on the back of the device . I think your employee made a mistake in shipping the order.
Although
, I have sent an email to the general manager but he/she does not respond. I would be looking for quick action from the company
moreover
I want the new
phone
which I have ordered. Waiting for your response. Your faithfully.
Submitted by sirat on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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