The best sentence in my professional career is “from Zero to Hero”. My first challenge from the company was to lead a
in a rural
that I had never visited before. Through
journey, as Head of Representative
or Hero, I have learned about true leadership that faces any risk and inspires others to grow together for common goals. It comes from my zero experience in the telecommunication industry,
, I developed myself to become a good Hero for developing my
during my professional career.
I have managed three different rural areas in the South of Kalimantan with limited resources which are five
officers and 20 technicians. The challenge is to achieve
, infrastructure, and finance targets. As Hero Kandangan, I must face that obstacle, lead my
, and maximize the resources to achieve the target. First of all, I should learn about the culture of the community in my
which gave me insight into how I can communicate with others. Improved relationships with the
through joint activities
as morning briefing, ceremony, and other activities. And
conducted demand surveys for the network deployment plan. I have innovated for
improvement through social media and online communities so that even though I have a small number of
officers, I can reach all areas.
, it increased
by 5.5% each month from online marketing.
, my
achieved
, infrastructure, and finance targets set by the company and I got the best Head of Representative
in Q2 2020 from my
.
, there are other challenges to the cost-efficiency program from my company to the business sustainability. In
current condition, my role as
of the maintenance division has to manage a limited budget efficiently but still prioritize customer experience. The activities I did were conducting an initial assessment of each program and evaluating the impact that will be carried out.
I hold a meeting with the
to discuss the planning that will be implemented based on the results of the initial evaluation.
, I controlled the execution of the work in the field.
, the final evaluation was to assess the work ensure that the customer network is running well, and make lessons learned regarding budget efficiency. Through
program, it resulted in 10% cost savings every month and the unit that I manage received the Best Access Operation and Maintenance of Telkom Regional Kalimantan in Q2 2023 from my
.
In conclusion, a
must be able to provide rational solutions in the midst of limited resources and encourage the
to achieve common goals.
experience has made me a future
in developing my
through telecommunication networks, with the support from Chevening, I hope it will increase my potential to be a great
and make a greater impact through my studies.