People in your area are having problems with their internet connections. Write a letter to this company which provides the connection. In your letter Describe the problems. Explain how they are affecting people Say what the company should do to help.

Dear Mr. Robinson, I am a resident of Watline Avenue, and I am writing to you to complain about the poor
internet
services we have been receiving since
last
month in our
neighborhood
Change the spelling
neighbourhood
show examples
.
To begin
with the issues, the first issue is with the speed itself. We have complained about it multiple times for the same reason, but with no luck. The speed should be at least 100 mb/s as per the signed contract;
however
, we observe that it is less than 50 mb/s, which is too little. Another issue is that we are getting frequent interruptions; especially during the weekends, the
internet
connectivity breaks, and we cannot connect our digital devices with the World Wide Web. The above problems are causing a number of inconveniences for us. To start with, people who are working from home are not able to deliver their work on the given timeline as most of their tasks depend on the
internet
. The same issue is faced by the students in completing their assignments before the due date.
Moreover
, we cannot entertain ourselves by watching movies or playing online games during our holidays because of the unavailability of the
internet
;
therefore
, we have to pay extra charges to purchase data packages for our cell phones. I would like you to provide an effective solution for the above-mentioned issues. As a service provider, you should arrange a quick meeting with your team to mitigate the problems and avoid
this
unpleasant situation for us. I would be grateful if you could look into
this
matter as soon as possible and provide compensation for the days we suffered
due to
the inappropriate services. I look forward to your prompt action in
this
regard. Yours sincerely, Sohel Khan
Submitted by sohelghori25 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

greeting and closing
Provide a more formal and respectful greeting to the recipient, such as 'Dear Sir/Madam' rather than 'Dear Mr. Robinson'.
logical structure
Ensure that each paragraph focuses on a single main idea to improve clarity and coherence.
lexical resource
Check for any repetition of words or phrases and use a wider range of vocabulary to enhance the overall quality of the letter.
grammatical range
Pay attention to the use of complex sentence structures and varied grammatical forms to demonstrate a higher level of grammatical range and accuracy.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • intermittent connectivity
  • slow speed
  • total outage
  • internet service provider (ISP)
  • bandwidth
  • teleworking
  • remote learning
  • essential services
  • digital communication
  • resolution timeline
  • compensation
  • escalate the issue
  • technical support
  • downtime
  • customer service
  • network infrastructure
What to do next:
Look at other essays: