Write to the company. In your letter •Describe what you purchased •Explain why you are not happy with the purchase • Tell them what you would like them to do about the situation
Dear Sir or Madam,
I am writing
this
letter to express my disappointment with a recent purchase I pay
in your online store which is code #2000019. I ordered a set of Adidas trainers that was on sale for 20% of Verb problem
made
price
and 2 pairs of striped socks which Add an article
the price
has
Wrong verb form
had
Add an article
a sale
sale
for 50%Replace the word
sold
.
Change preposition
off.
However
, on their arrival, I found out that there was only the trainer in the unproper full box. In addition
, at
the shoes’s pointer were scratches and Change preposition
apply
looks
like they had been used before.
I have since found Wrong verb form
looked
on
the flagship store has the same offer and will be returning the packages to your office. I have read the refund policy and I am dissatisfied with the product, I would like to request a return of all fees paid the full refund Change preposition
that
excepts
the shipping cost. Should you have any questions, you can contact me via email, my address is ‘[email protected]’Wrong verb form
except
Submitted by yeshomeclass on
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task response
Ensure the letter starts with a clear statement of the purpose of writing. Avoid diving directly into the description without a proper introduction.
coherence & cohesion
Implement a more appropriate sign-off, such as 'Yours sincerely' or 'Yours faithfully', to maintain the formal tone consistent with the opening greeting.
coherence & cohesion
Divide the content into clear, logical paragraphs, each with a singular focus. The second paragraph should be split to discuss the issue and the desired resolution separately.
task achievement
Be consistent with a formal tone throughout the letter. Avoid colloquial language and informal expressions.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,