You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item -tell the company what you want them to do about it

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Dear Guli online shop 229 I am writing to address an issue with my recent order on 10.07.2024. Unfortunately, upon receiving the item on 18.07.2024,

Change the capitalization

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decided that it was defective. I found that my white dress had black spots on the back and 2 buttons on the front.

In addition

, the size is larger than shown on the telegram channel. Honestly, I can't wear

this

dress to a wedding at all. I kindly request that you provide a replacement for the defective clothes or issue a full refund. I would appreciate it if you could expedite

this

process as soon as possible to rectify

this

situation. Thank you for your attention to

this

matter. I look forward to your prompt resolution. Sincerely Zahro

Submitted by saydusmonovasomiddin94 on Thu Nov 30 2023

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task achievement

Make sure to proofread for minor errors such as capitalization. For instance, 'i' should be 'I'.

task achievement

Try to provide a bit more detail about what you want the company to do. For example, 'a replacement to be dispatched within two days' or similar specifics.

coherence cohesion

Include a brief mention of your order number, if available, for better clarity.

task achievement

You have clearly stated the issue with your order and what you expect from the company.

coherence cohesion

The structure of your letter is logical and easy to follow, making your points clear.

task achievement

You maintained a respectful and polite tone throughout the letter, which is suitable for this kind of communication.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

2
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

124 words

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Topic Vocabulary:

faulty
dissatisfied
rectify
refund
replacement
defective
customer service
resolve
item description
online transaction
discrepancy
compensation
order number
acknowledgement
customer satisfaction
prompt action

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You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item -tell the company what you want them to do about it

Word Count

Nowadays university education is considered very important for people's future. However, there are a lot of successful people who didn't get higher education. Do you think that higher education is necessary to succeed in life?

Some people think that importing movies and TV programmes from other countries is better for country . Others think that it is better to produce these locally. Do you agree or disagree?

To what extent do you agree that the men and women should do the same job as each other.

As transportation and housing problems increase in many cities, some governments are encouraging businesses to move to rural areas. Do you think the benefits outweigh the disadvantages?

Write a letter to a city planning manager about demolition of a historical building in your area and say – Explain why it shouldn’t be demolished. – Suggest a future use for this building. – Recommend a way to raise money for repairs.