You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item -tell the company what you want them to do about it

#item #company #-tell

Dear Guli online shop 229 I am writing to address an issue with my recent order on 10.07.2024. Unfortunately, upon receiving the item on 18.07.2024,

Change the capitalization

show examples

decided that it was defective. I found that my white dress had black spots on the back and 2 buttons on the front.

In addition

, the size is larger than shown on the telegram channel. Honestly, I can't wear

this

dress to a wedding at all. I kindly request that you provide a replacement for the defective clothes or issue a full refund. I would appreciate it if you could expedite

this

process as soon as possible to rectify

this

situation. Thank you for your attention to

this

matter. I look forward to your prompt resolution. Sincerely Zahro

Submitted by saydusmonovasomiddin94 on Thu Nov 30 2023

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task achievement

Make sure to proofread for minor errors such as capitalization. For instance, 'i' should be 'I'.

task achievement

Try to provide a bit more detail about what you want the company to do. For example, 'a replacement to be dispatched within two days' or similar specifics.

coherence cohesion

Include a brief mention of your order number, if available, for better clarity.

task achievement

You have clearly stated the issue with your order and what you expect from the company.

coherence cohesion

The structure of your letter is logical and easy to follow, making your points clear.

task achievement

You maintained a respectful and polite tone throughout the letter, which is suitable for this kind of communication.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

2Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
1Grammar mistakes
 

6 paragraphs

124 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 checks
Get all the feedback you need to keep improving your charts and letters.
Unlimited Task 2 checks
Practice and perfect your skills with essays.
Personalized suggestions
Know how to boost your score.
Detailed mistakes analysis
Get instant feedback. Spot every mistake.
Topic ideas generator
Get topic-specific ideas to enhance your writing.
Vocabulary helper
Get the right words for any topic.
Progress tracking
Track your writing improvements.

Topic Vocabulary:

faulty
dissatisfied
rectify
refund
replacement
defective
customer service
resolve
item description
online transaction
discrepancy
compensation
order number
acknowledgement
customer satisfaction
prompt action

What to do next:

Look at other essays:

4.5
band
Money spent on space exploration is a complete waste. Governments could better spend this money on other things to benefit the nation. To what extent do you agree or disagree?
Some people say that the governments should spend their budget wisely in order to bring benefits for the country. While the authorities' spending on space expedition is considered as a unnecessary program. Even though a space exploration program will be a breakthrough, the governments should prioritize other primary things like food and housing. Therefore I agree with the idea and this essay will explain my view.
7
band
Living in a country where you have to speak a foreign language can cause serious social problems, as well as practical problems. To what extent do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
In today's globalised world, it is increasingly common for people to live in countries where they have to speak a foreign language. Some argue that this can cause severe social and practical issues. I completely agree with this statement, and in this essay, I will discuss the reasons for this and provide examples to support my viewpoint.
6
band
Unhealthy eating has a negative effect on both individuals and the society in which they live. Some people think that the government should tax unhealthy foods while others believe that a ‘fat tax’ is unfair and unnecessary. Discuss both these views and give your own opinion. Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Consuming junk food has setback impacts on some communities' health. As a result, many people argue that the government, as a responsible party, should stipulate taxes for unhealthy food, whereas others prefer to say it is not important and unfair. Based on the writer's knowledge, if the former perspective is applied, it would reduce the desire and power buying of a consumer while the latter would certainly affect the economic circulation of a country and its people.
4.5
band
Nowadays, distant-learning programs have gained in popularity, but some people argue that online courses can never be as good as those taken at a college or university in person. To what extent do you agree or disagree?
In the modern era, it is generally acknowledged that homeschooling is popular for students. Concerning this issue, some people are of the opinion that learning by online is not good for a student's education improvement. I only partly endorse this view as I believe there are some alternative ways.
5
band
Some people think that individuals today are more dependent on each other. Other believe people have become independent.Discuss both views and give your opinion
It is argued that whether nowadays, the dependence on each other are becoming less significant among our society or vice versa. This essay aims to display a closer look at both sides and explain the write's belief that individuals are becoming less independent on another one.

You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item -tell the company what you want them to do about it

Word Count

Money spent on space exploration is a complete waste. Governments could better spend this money on other things to benefit the nation. To what extent do you agree or disagree?

Living in a country where you have to speak a foreign language can cause serious social problems, as well as practical problems. To what extent do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience.

Nowadays, distant-learning programs have gained in popularity, but some people argue that online courses can never be as good as those taken at a college or university in person. To what extent do you agree or disagree?

Some people think that individuals today are more dependent on each other. Other believe people have become independent.Discuss both views and give your opinion