You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item -tell the company what you want them to do about it

#item #company #-tell

Dear Guli online shop 229 I am writing to address an issue with my recent order on 10.07.2024. Unfortunately, upon receiving the item on 18.07.2024,

Change the capitalization

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decided that it was defective. I found that my white dress had black spots on the back and 2 buttons on the front.

In addition

, the size is larger than shown on the telegram channel. Honestly, I can't wear

this

dress to a wedding at all. I kindly request that you provide a replacement for the defective clothes or issue a full refund. I would appreciate it if you could expedite

this

process as soon as possible to rectify

this

situation. Thank you for your attention to

this

matter. I look forward to your prompt resolution. Sincerely Zahro

Submitted by saydusmonovasomiddin94 on Thu Nov 30 2023

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task achievement

Make sure to proofread for minor errors such as capitalization. For instance, 'i' should be 'I'.

task achievement

Try to provide a bit more detail about what you want the company to do. For example, 'a replacement to be dispatched within two days' or similar specifics.

coherence cohesion

Include a brief mention of your order number, if available, for better clarity.

task achievement

You have clearly stated the issue with your order and what you expect from the company.

coherence cohesion

The structure of your letter is logical and easy to follow, making your points clear.

task achievement

You maintained a respectful and polite tone throughout the letter, which is suitable for this kind of communication.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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2Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
1Grammar mistakes
 

6 paragraphs

124 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

faulty
dissatisfied
rectify
refund
replacement
defective
customer service
resolve
item description
online transaction
discrepancy
compensation
order number
acknowledgement
customer satisfaction
prompt action

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You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item -tell the company what you want them to do about it

Word Count

Ultimate Speaking practice for IELTS

The use of autonomous vehicles is becoming increasingly common. What are the advantages and disadvantages of driverless cars?

Today every large city facing traffic jam problem. what are the causes and how can it tackle

Air pollution is the most important concern of many countries. What are the main causes and effects of this issues?

Car ownership has increased so rapidly over the past thirty years that in many cities around the world there are constant traffic jams. How true do you think this statement is? What measures can governments take to discourage people from owning cars?

Difference between countries are becoming less evident. Nowadays, people are watching the same films, fashion, brands, advertisement and TV channels. To what extent do the disadvantages of this outweigh the advantages?

Essentional vocabulary list for IELTS Writing 7+