There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter -Describe the complaints that have been made -Say why the reception area is important -Suggest how the reception area could be improved

✨ Do you want to improve your IELTS writing?
Dear Mr. Houck, I am writing
this
Linking Words
letter to impart my thoughts on the complaints of the welcome
area
Use synonyms
in our organization. The challenge faced by the receptionist is the increasing number of private packages, which are purchased by our employees from online stores and delivered to the company address.
Consequently
Linking Words
, the part of the
area
Use synonyms
is often occupied by those parcels not claimed and fetched by their real consignees immediately. I am concerned about the disorder of those mismanaged packages since a well-organized reception
area
Use synonyms
can build up a great first impression for our customers, suppliers, and business partners when they visit our office in person. It is widely recognized that the reception procedure is an essential VI (Visual Identity) part of any organization. I would propose a separate mail-receiving spot to accommodate all the mail so that the reception can be maintained in a clean and tidy order.
Moreover
Linking Words
, our small storage room could be an ideal alternative, as it is just next to the front
area
Use synonyms
and easy for the receptionist to supervise. I appreciate your consideration and feedback. Yours sincerely, Antoine
Submitted by huaixiangdong on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task response
Ensure that the complaints are clearly detailed to fully meet the task requirements.
task response
Present a detailed explanation of each complaint and how it affects the reception area.
coherence cohesion
Use clear and distinct paragraphs for each main idea, maintaining a logical flow.
coherence cohesion
Maintain a polite and formal tone consistent with the letter format to your manager.
Topic Vocabulary:
  • atmosphere
  • accommodate
  • amenities
  • hospitality
  • visitor management system
  • unfriendly
  • remodeling
  • reception design
  • reflecting
  • significant
  • customer service
  • waiting times
  • welcoming
What to do next:
Look at other essays: