You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter: – Describe what you purchased, – explain why you are not happy with the purchase, – tell them what you would like them to do about the situation.
Dear Sir or Madam,
I am one of your loyal customers and I am writing to express my dissatisfaction with the product that I bought from your online shop.
Admittedly, your business is popular with its good quality and delivery service.
However
, the smartwatch I ordered from your market was totally faulty and also
it was delivered without a charger.
When it comes to its drawbacks, I have to say that as soon as I got it, there was something wrong with the sensor, I mean that it did not work properly. Secondly
, as it did not have a charger, I had to search for a new one. Unfortunately, I could not find one suitable for it anywhere.
I suggest that you should replace it or send someone to repair it as soon as possible. Otherwise
, I demand that you give me a refund in full.
I look forward to receiving your prompt response to my letter with a resolution to the issue at your earliest convenience.
Yours sincerely,
Jane SmithsSubmitted by saydusmonovasomiddin94 on
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coherence cohesion
Ensure each paragraph presents a clear main idea, followed by supporting sentences that develop the idea.
coherence cohesion
Maintain a logical flow of ideas and structure your letter into clear paragraphs, including an Introduction, Body consisting of separate paragraphs for each point, and a Conclusion.
task achievement
Provide a complete response to all three bullet points in the task. Elaborate on the product, the dissatisfaction, and the resolution requested.
task achievement
Maintain a suitably formal tone throughout the letter appropriate for communicating with a company.